Be ready before it happens.
A crisis rarely gives notice. A negative story, a data breach, a workplace incident or a post that goes viral for the wrong reasons can damage years of trust in hours. Crisis readiness retainers make sure you’re never starting from zero.
Prepared: $6,000/year
For smaller businesses that want a current plan without a standby commitment.
- Your crisis plan kept current and on file
- Annual crisis plan review and update
- Holding statements refreshed twice a year
- Priority over non-retainer clients, and no Rapid Response Block
- 10% off incident response
Prepared doesn’t include a guaranteed response time. Upgrade to Ready or Assured at any time, and the unused part of your fee is credited.
Ready: $1,500/month
- Annual crisis plan review and update
- Quarterly refresh of your holding statements
- Guaranteed response within 4 hours
- 15% off incident response
Assured: $3,000/month
Everything in Ready, plus:
- Guaranteed response within 1 hour
- Social listening and early-warning alerts
- An annual tabletop crisis exercise for your leadership team
- 8 hours of incident response included each year
12-month term on all plans. Prepared is billed annually or quarterly. A Crisis Communication Plan is required; if you don’t have one, we’ll build it with you during onboarding.
Best for: Businesses in public-facing, regulated or reputation-sensitive industries, and any leadership team that wants to know exactly what happens when the phone rings.
Book a free 30-minute meeting to assess your readiness
All prices are in Canadian dollars and exclude taxes.