Crisis Incident Response and Support

When it matters most, you won’t face it alone.

In a crisis, the first hours shape how people remember what happened. Our response follows proven incident-command principles: clear roles, a single source of truth, rumour control and steady, accurate updates, all adapted for business.

What we do

  • Assess: Evaluate the situation and how serious it is.
  • Lead: Give you a dedicated Auctoritas communications lead.
  • Communicate: Prepare holding statements and ongoing public updates.
  • Coordinate: Align messages for employees, customers, partners and media.
  • Monitor: Watch social media in real time and correct rumours.
  • Manage media: Handle media inquiries and prepare your spokesperson.
  • Recover: Run an after-action review and build a reputation recovery plan.

Rates

  • Crisis readiness clients: Ready and Assured clients get priority activation within their guaranteed response time at $275/hour, less a 15% discount. Prepared clients get priority over non-retainer clients, subject to availability, at $275/hour less 10%, with no Rapid Response Block.
  • Non-retainer clients: A 72-hour Rapid Response Block from $7,500, then $275/hour. Subject to availability.

Facing a situation right now? Email [email protected] with “URGENT” in the subject line.

Request urgent support

All prices are in Canadian dollars and exclude taxes.